This policy explains what personal information Custom Contigo collects when you use customcontigo.com or request a quote, how we use it, who we share it with, and the choices you have. It applies to this website and to the quote and order process that follows from it.
Questions, or want to exercise a privacy right? Contact us at workwithus@drivemg.com or 503.303.8499, Monday–Friday, 8:00 a.m.–5:00 p.m. PST.
Custom Contigo is a brand of Drive Marketing Group, LLC, an Oregon limited liability company located at 20475 SW Avery Ct, Tualatin, Oregon 97062. Drive Marketing Group, LLC is the business responsible for the personal information described in this policy.
When you request a quote or place an order, we collect:
If you provide us with personal information about someone else (for example, the names and addresses of gift recipients), you confirm you have the authority to share it with us for that purpose.
When you visit this site, we and our analytics providers automatically collect:
We collect this through cookies and similar technologies using Google Tag Manager, Google Analytics, and Google Ads conversion tracking. We use it to understand which pages and products are useful, to measure the performance of our advertising, and to improve the site.
Your browser's privacy settings let you block or delete cookies, and most browsers offer a "Do Not Track" signal. You can opt out of Google Analytics specifically using Google's browser add-on at tools.google.com/dlpage/gaoptout, and manage personalized advertising at myadcenter.google.com. Blocking cookies may affect how parts of this site function.
We use personal information to:
Every marketing email includes an unsubscribe link. Unsubscribing from marketing does not stop transactional email about an order in progress.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising in exchange for payment.
We share personal information only with parties that help us run the business:
Artwork and logos you send us are used solely to produce your order. We do not sell your artwork, license it, or supply it to any party other than the decorator producing your job.
We may photograph and display finished decorated products, including the decorated logo or artwork as it appears on the product, in our portfolio, on our websites, in sales materials, and on social media, as examples of our work.
We do not collect credit card or bank account numbers through this website. No payment is taken at the time you submit a quote request. When an order is invoiced, payment is handled separately through our invoicing and payment processors, who process card data under their own security standards. We do not store full card numbers on our systems.
We keep quote and order records, including contact details and artwork, for as long as needed to serve you and to meet our legal, tax, and accounting obligations, generally seven years from the date of the transaction. Keeping artwork on file lets us reorder for you later without re-creating setup. Analytics data is retained on the schedule set in our Google Analytics property. You may ask us to delete your information sooner; see Section 9.
Depending on where you live, you may have rights under state privacy laws, including the California Consumer Privacy Act, the Oregon Consumer Privacy Act, the Colorado Privacy Act, and similar laws in other states. We extend the following rights to all U.S. residents, regardless of state:
To make a request, email workwithus@drivemg.com with the subject line "Privacy Request." We will verify your identity by confirming information we already hold (typically the email address associated with your quote or order) and respond within 45 days. If we need more time, we will tell you why.
An authorized agent may submit a request on your behalf with written proof of authorization. If we deny a request, you may appeal by replying to our response; we will review the appeal and respond in writing.
This website is served over HTTPS, and we restrict access to customer information to employees and suppliers who need it to do their jobs. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take reasonable measures to protect the information we hold.
This is a business-to-business website and is not directed to children. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us personal information, contact us and we will delete it.
Our site may link to websites we do not operate, including manufacturer and supplier sites. We are not responsible for the privacy practices of those sites, and this policy does not apply to them.
We may update this policy from time to time. We will change the "Last updated" date at the top of this page when we do. If we make a material change in how we use your information, we will give notice on this site.
Drive Marketing Group, LLC (dba Custom Contigo)
20475 SW Avery Ct, Tualatin, OR 97062
workwithus@drivemg.com ·
503.303.8499